I'm about to share 3 companies that I've banned for one reason or another. Please post a comment to let each of us know a company or two that you have banned and why. The best comment will win you the official, "Don't Mess With Me" award.
I was in Pasadena, CA last week for work and took Prime Time Shuttles from the hotel to the airport. There were three of us in the shuttle and a femal passenger was very concerned that she was going to miss her filght. The driver got upset and became very argumentative and confrontative with her. He even told the woman, "If you were so worried about getting there on time you should have taken a cab!". I was so put off by the driver that I called the Prime Time customer service department to let them know how dissatisfied I was with the ride. I was on hold for about three minutes before an Operator picked up the call. She answered and immediately gave me the standard, "Can you hold please?" and put me on hold before I could reply. Instead of putting me on hold, however, she hung up on me. I was willing to give them one chance to redeem themselves, but when Prime Time's customer service rep hung up on me I was able to say that wonderful magic word available to each of us as consumers:
That's right, I have forever banned Prime Time Shuttles. It will never see another dollar from me. Prime Time joins a rather short but distinguished list of companies that have for one reason or another incurred the wrath of my consumer ire. Here are the top 3:
1. Sears. Early in our marriage we had to get a CV boot repaired on our car before driving from Provo, UT to Arizona. The only place that could do it on short notice was Sears. They ended up putting in 2 CV boots that day, and both of them were obviously not working judging from the incredibly loud clicking noise the car made every time I turned. Later that night the CV slipped completely out of joint. I took it to a different mechanic the next day. He looked at the car, came back laughing, and told me that the part Sears put in was 4 inches too short. It was so costly and aggravating that I've never been back to Sears.
2. Citgo. It's hard to have the warm fuzzies toward any gas company these days, but it is impossible when one charges you $3.00/gallon and is owned by the Hugo Chavez-led Venezuelan government. Chavez is a very outspoken critic of the United States and recently said the following about President Bush, “Yesterday the Devil was here, in this very place. This table from where I speak still smells like sulfur ... in this same hall the president of the United States, whom I call 'The Devil’, came here talking as if he owned the world.” I simply cannot spent another dollar at Citgo knowing that much of it will flow back to Chavez. I'd rather fill my tank at a company that cares about me, the environment, and the promise of tomorrow's children, like Exxon-Mobile. (making gagging/throw up sounds right now.....)
3. Heinz. Much like my reasons for banning Citgo, this is primarily due to politics. During the Kerry/Bush presidential race many of us had the displeasure of being introduced to Mrs. Teresa Heinz-Kerry. Well, she adopted Heinz-Kerry during the race, now she's back to just "Heinz". Anyway, when speaking about her husband's public healthcare plan she said to the Intelligencer Journal of Lancaster, "Only an idiot wouldn't like this. Of course, there are idiots." Well, I didn't like the plan. Nor did I like her calling me an idiot. I have since taken my idiot dollars to purchasing Hunts catsup, even though it is an inferior-tasting condoment. Oh well, I'd rather settle for a slightly less tasty catsup than swallowing the acrid taste of selling my soul to help my hot dog taste a little better. (Okay, a little hyperbole, but it gets the point across).
So there's my list. Please post your "Banned" companies and I'll select a winner.